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Understanding Your Bill

Understanding Your Bill

Understanding your Montana-Dakota bill

For an explanation of any part of Montana-Dakota’s bill format, just click on that specific section. The larger image shows the front of your bill; the smaller, inset image displays the back of the bill.

To see explanations for specific charges and credits listed on your bill, please visit our Explanation of Charges page.

1. Customer Information

Here you will find the name listed on the account, as well as the service address, where natural gas and/or electricity is delivered.

2. Account Number

This area contains your account number, the bill date, the amount due, and the date payment is due.

3. Account Summary:

This area provides a summary of your account, including your previous balance, previous payment, current balance, total amount due, and the due date of your next payment. Adjustments, if any will also be shown here.

4. Montana-Dakota Utilities Co. Contact Information:

Use the information here to contact us, to report an emergency and to get answers to all of your billing and customer service questions.

5. Charge Detail:

This area gives a detailed listing of natural gas or electric utility service charges, including your consumption, the most recent meter reading, days in the billing cycle and the applicable rate schedule.

6. Usage History:

This graph shows up to a 13 month comparison of your historical natural gas and /or electric consumption.

7. Bill Remittance Stub:

Return this portion of the bill to Montana- Dakota Utilities Co. with your payment. When mailing your payment, please make sure the address on the remittance stub shows through the window on the return envelope.

8. Energy Assistance Donation:

This area allows you to donate to Energy Share or to the assistance program designated in your area. These programs assists customers in need to help pay part of their energy costs. To make a tax-deductible contribution, simply enter the amount of the contribution on this line and add that amount to your payment.

9. Ways to Pay Your Bill:

This section provides information about the various bill payment options available to Montana-Dakota Utilities Co. customers.

10. Billing Terms & Definitions:

Important billing terms and definitions that are useful for understanding your bill can be found in this area.

11. New Address or Phone Number:

If your contact information has changed, please complete this section and send it to Montana-Dakota Utilities Co. with your payment.

1. Customer Information: Here you will find the name listed on the account, as well as the service address, where natural gas and/or electricity is delivered.

2. Account Number: This area contains your account number, the bill date, the amount due, and the date payment is due.

3. Account Summary: This area provides a summary of your account, including your previous balance, previous payment, current balance, total amount due, and the due date of your next payment. Adjustments, if any will also be shown here.

4. Montana-Dakota Utilities Co. Contact Information: Use the information here to contact us, to report an emergency and to get answers to all of your billing and customer service questions.

5. Charge Detail: This area gives a detailed listing of natural gas or electric utility service charges, including your consumption, the most recent meter reading, days in the billing cycle and the applicable rate schedule. Learn How to Read Your Meter.

6. Usage History: This graph shows up to a 13 month comparison of your historical natural gas and /or electric consumption.

7. Bill Remittance Stub: Return this portion of the bill to Montana- Dakota Utilities Co. with your payment. When mailing your payment, please make sure the address on the remittance stub shows through the window on the return envelope.

8. Energy Assistance Donation: This area allows you to donate to Energy Share or to the assistance program designated in your area. These programs assists customers in need to help pay part of their energy costs. To make a tax-deductible contribution, simply enter the amount of the contribution on this line and add that amount to your payment.

9. Ways to Pay Your Bill: This section provides information about the various bill payment options available to Montana-Dakota Utilities Co. customers.

10. Billing Terms & Definitions: Important billing terms and definitions that are useful for understanding your bill can be found in this area.

11. New Address or Phone Number: If your contact information has changed, please complete this section and send it to Montana-Dakota Utilities Co. with your payment.